Why do we need your information?

In summary: To provide you with an amazing shopping experience and to handle your orders, purchases and payments in a correct way.

We do this in a secure way to make sure that your data is protected at all times. No worries, we don’t do anything unnecessary with your data and only hold it for as long as needed. 

In this privacy statement you will find all necessary information.

This privacy statement is applicable to the website(s) of “FIG Distribution Europe B.V.” (hereafter to be referred to as ‘FIG Distribution’) for visitors of its websites SUNHATS.EU, ZONNEHOEDEN.NL, ZONNEHOEDEN.BE, CHAPEAUX.SHOP, SONNEHUTE.DE, SUNHATS.US, SUNHATS.AE, SUNHATS.ASIA.

FIG Distribution may process Personal Data. FIG Distribution will be qualified as a Controller, as defined in the General Data Protection Regulation (GDPR).

Personal Data is every piece of information, or a collection of information, which identifies a person or makes a person identifiable. A few of the most common examples are the name, address or phone number.

Data Processing

Website

On our website, we collect information when website users make use of contact forms or sign up for a FIG Distribution newsletter. This data is required in order to enable and follow up with questions of users and to allow users to sign up to our services. The data we collect may consist of the following: name, function profile and email address.

The website also collects information regarding a visitor’s website behaviour. This information consists of the following: IP-address, browser specifications, information regarding a visitor’s use of the website such as date, time and length of a visit, how they have accessed the website, the pages which have been visited and search results. This is mostly collected through automatic processes such as cookies, which will be explained in our cookie policy.

FIG Distribution may collect such data to optimize our website(s), in order to provide relevant content to our users, to obtain knowledge regarding necessary or excess content, to prevent misuse of our website or possibly in order to settle a claim or dispute.

Services

Furthermore, FIG Distribution processes your Personal Data when you place an order or have been a customer. In that case, we process the following data: name, address, email address, phone number, bank account number and sale history. We process these data in order to execute an agreement with you. FIG Distribution has to be able to deliver the products you order, invoice them, inform you regarding your order and possibly to settle a claim or dispute. In light of legitimate business purposes, we might send you email communications regarding FIG Distribution and/or interesting information. You are, at all times, able to unsubscribe from such communications.

Storage and Receivers

FIG Distribution stores the processed Personal Data for as long as necessary for the purposes for which the data was collected and/or for as long as the Data Subject makes use of our services and the processed Personal Data is necessary for these services. As such, inactive client accounts shall be deleted after a period of 2 years if the Data Subject has not used the account for these 2 years. When a purpose of data collection has been concluded FIG Distribution will assess whether we are required to store personal data by law, or in order to settle a claim or dispute. For example, as required by law FIG Distribution stores (personal) data for the duration of 7 years, if (personal) data is related to our financial administration, this is generally the case in the case of product orders.

Third Parties

FIG Distribution uses certain third parties in order to provide their services. For example, in order to host our website and to process the data collected on the website. These third parties are contractually bound to FIG Distribution and if this is required, FIG Distribution concludes a Data Processing Agreement with these parties. FIG Distribution always assesses whether our third parties are compliant with GDPR standards and enters into binding agreements with them to enforce strict and clear requirements. Furthermore, FIG Distribution might transfer Personal Data to third parties if, a) a user has given their explicit consent, or in the event FIG Distribution is required to do so in case of b) a claim or dispute; c) to comply with legal obligations; or d) to act against unlawful or misuse of our website and/or property and/or services. All of the data FIG Distribution collects is stored within the EEA.

Cookie Policy

FIG Distribution makes use of cookies for various purposes on our website. Some of these cookies are considered functional cookies and are collected in order to enable visitors and users to use the website properly. These cookies collect data such as web browser information, the system and software version a visitor is using and other technical information. We are not required to obtain permission for such cookies. Furthermore, FIG Distribution makes use of analytical cookies. The data collected through the use of these analytical cookies (Google Analytics) has been masked to prevent data collection on an individual level, this means that the IP-addresses have been anonymized and data can’t be traced to individual users. As such, we are not required to obtain permission for the use of Google Analytics either. Our cookies will be explained below, as well as the purpose for which we need them.

On our website we make use of the following cookies:

 

Cookie

Description

Duration

Type

__cfduid

The cookie is set by CloudFare. The cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.

4 weeks

Necessary

_y

This cookie is associated with Shopify's analytics suite.

1 year

Analytics

cart_currency

null

2 weeks

Other

_orig_referrer

This cookie is set by website built on Shopify platform and is used in assoication with shopping cart.

2 weeks

Necessary

secure_customer_sig

This cookies is set by websites built on Shopify platform and is used in connection with customer login.

20 years

Necessary

_shopify_y

This cookie is associated with Shopify's analytics suite.

1 year

Analytics

_landing_page

This cookie is set by website built on Shopify platform and is used to track landing pages.

2 weeks

Analytics

cart_sig

This cookie is set by Shopify and is used in connection with store checkout.

2 weeks

Necessary

_s

This cookie is associated with Shopify's analytics suite.

30 minutes

Analytics

_shopify_s

This cookie is associated with Shopify's analytics suite.

30 minutes

Analytics

_shopify_fs

This cookie is associated with Shopify's analytics suite.

1 year

Analytics

swym-session-id

Wishlist

30 minutes

Other

swym-np_r

Wishlist

1 year

Other

swym-pid

Wishlist

1 year

Other

_shopify_sa_t

This cookie is set by Shopify and is used for analytics relating marketing and referrals.

30 minutes

Analytics

_shopify_sa_p

This cookie is set by Shopify and is used for analytics relating marketing and referrals.

30 minutes

Analytics

_shopify_sa_p

This cookie is set by Shopify and is used for analytics relating marketing and referrals.

30 minutes

Analytics

_ga

This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

2 years

Analytics

_gid

This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.

1 day

Analytics

_gat

This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.

1 minute

Performance

swym-o_s

Wishlist

30 minutes

Other

_fbp

This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.

2 months

Advertisement

fr

The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.

2 months

Advertisement

swym-currentFilter

Wishlist

1 year

Other

swym-cu_ct

Wishlist

1 year

Other

swym-swymRegid

Wishlist

1 year

Other

swym-instrumentMap

Wishlist

1 year

Other